For punters in restricted countries like the USA there often is not a great variety for online casino choices. Players are often constrained to playing at casinos operated in the Caribbean, and almost all of these casinos feature a nearly identical software suite (which happens to be RTG). Today we are tasked with taking a look at Slots Captial, which offers players something a tad different from what they may be used to. Is this a good or bad thing? Read on to find out.
Software and Games
Slots Capital is powered by Rival Gaming software, which is different from what many casinos open to players in the United States typically offer. Slots Capital’s software is unique to its own management company, as its sister casinos Desert Nights and Sloto’Cash are powered by Real Time Gaming. In fact, Slots Capital is actually just a renaming of the old Sloto’Cash Rival casino, which was and is one of the few Rival casinos worth playing at.
Installation of the software to our computer was easy, with a quick download and installation procedure. Registration was typical and quick, and we were playing games in a timely manner. The gaming library at Slots Capital is a major positive for the casino, and we were entertained by the large variety of video slots that the casino offered us. Graphics and animations are solid, although not as flashy as what we have seen at casinos powered by Sheriff Gaming or Net Entertainment. Unique to Rival casinos are the i-Slots, interactive slot machines with features and storylines that unfold as you play them. The question of whether this is an interesting feature or a mere gimmick aimed at getting you to play for longer is one you will have to answer for yourself.
Selection of games is good, as we found several games that one would come to expect at any online casino including blackjack, video poker, roulette, and video slots. We do wish that the casino offered more progressive jackpot games with bigger jackpots, as we only found four to be playable at the casino. This is more of an issue with the software provider Rival but if you are looking to win big, it may cause you to pause before playing at Slots Capital. ?
Banking and Customer Support
Banking at Slots Capital is definitely the casino’s weakest point, offering punters just four different options on how to withdraw their funds from the casino. While we understand the intricacies of working with punters from restricted regions, we have seen other casinos with more banking options and hope that Slots Capital and Rival Gaming up their game and add more financial options for punters.
One last negative on the banking system at Slots Capital is the $4000 weekly withdrawal limit. While this limit is certainly not the lowest limit we have seen, we hate to see this type of restriction being placed on players. A small positive note though is that progressive jackpot wins are exempt from this policy and they are instead paid in a single transaction.
The casino’s bonus system is awesome. Several offers are available at any time and can be claimed with the click of your mouse. We wish more casinos followed this system, as it clearly states what is available and the terms of such a bonus directly inside the casino software.
Customer service is another excellent selling point of Slots Capital. Support can be reached by email, telephone, fax, and instant messaging. We decided to inquire about a bonus and found the support staff to be friendly, fast, and eager to resolve our question in the best possible manner. We were given our answer and were back to gaming quickly.