The “chocolatey treat” offered by Cocoa Casino is a bit of an odd theme for a casino, but given the amount of competition around these days and some of the wacky casino names we have seen, it is certainly not among the worst. And as is often the case with a chocolate, when playing at an online casino the more important thing is what you find inside the outer chocolaty coating. And that, I promise, is the last lame chocolate analogy you’ll read during this review.
Cocoa Casino provides a wide range of games numbering more than 70. Featuring Rival software’s unique iSlots, you’ll find multi-reel and multi-line slot machine varieties that increase the ante for higher possible winnings. They also come with animations, bonus rounds as well as storylines to keep you entertained as you progress through the game. Depending on a players skills, the story ending may be different from another player. Certainly more entertaining than the usual slot machine games.
Cocoa Casino also offers the table games that you find in most other casinos such as craps, blackjack varieties, baccarat, poker, war, American and European roulette, red dog, and more. You can also try video poker and other various specialty parlour games.
Bonuses and Promotions
Cocoa Casino offers a no deposit bonus or free chip which you can use to try out the casino games without any risk to your own wallet. They also offer a series of bonuses on your first few deposits, all of which are offered inside the Rival software’s promotions section. Speaking of which, the personalised page which lists all promotions and bonuses that you are entitled to is a simple yet excellent idea. However players should be wary of bonuses here that can have extremely high wagering requirements attached, or minimum and maximum withdrawal clauses which can make it more difficult to bank your winnings.
Background on Cocoa Casino
Cocoa Casino is operated under the management of Silverstone Overseas Ltd, based in the UK. This company is known to be an umbrella organisation that is indirectly owned by Rival Gaming itself – indicating that this casino is a “white label”. This means the customer support and other backend processing is centralised and shared amongst a large number of casinos. Experience with these white labels has shown that this structure is not conducive to a high standard of customer support and player satisfaction, as the service provided is generally more reactive than proactive.
The casino offers Neteller, eWalletXpress, ECOcard, UseMyWallet, MoneyBookers, Click2Pay, as well as wire transfers and credit card deposits. Military grade SSL encryption is used to secure transactions and Cocoa aims to process withdrawals in under two days – commendable in an industry where all too often casinos are happy to take your money instantly then are loathe to pay out winnings promptly. However there is a drawback – and that is the paltry withdrawal limit of $2500 per month.