Coming into my review of Betsafe Casino, I knew it was going to be an excellent spot to play at. The casinos owners are the BML Group, who are also responsible for the excellent casinos Betsson, CasinoEuro, and Mr Smith among others, all of which hold very high ratings on our site. After taking a long look at Betsafe I can say that this casino lives up to the high standards set out by its sister sites and is a spot you definitely need to try out.
Software and game selection
Betsafe Casino utilizes a web platform that looks very clean and impressive. Upon first visiting the site, I noticed the bold red colors and the thumbnails of dozens of games that are available for real money play in your browser. The registration process is simple and I was underway and ready to play in just a few minutes The entire casino operates from inside your browser window, negating the need to download or install any software.
Casino games at Betsafe are provided by developers including WMS, Net Entertainment, Quickspin, Leander Games, Thunderkick, and Microgaming (through its Quickfire platform). This means that Betsafe has an extensive game library that consists of hundreds of games, many of which are licensed games you may recognise. The sheer number of games means that you cannot really view them all at once so Betsafe has them split up into a number of tabbed sections. There is also the option of searching for a game by title and the results are instantly displayed while you type. Slots are a huge portion of Betsafes library, but they are certainly not the only types of games that you will find here. Backing up the slots is a very healthy selection of table games, video poker, and specialty titles that offer instant play and high production values.
Beyond the traditional types of games you will find at Betsafe is a Live Dealer Casino, which webcasts games from three different studios called Macau Live, Betsafe Vegas Live, and Monte Carlo Live. These casinos feature roulette, blackjack, poker, and casino holdem, although not all of the studios feature all of the games. Betsafe also has a robust mobile platform that it makes available to its customers. I myself was quite impressed with the Apple App as it offered casino, sportsbetting, and poker games right onto my iPad. The software is available for Android devices as well, however I do not own any and was thus unable to test them out.
Banking, Customer Support, and Fairness
The banking system at Betsafe is very good, with the casino offering up deposit and withdrawal services through credit card, bank wire, and e-Wallet. There are no withdrawal limits to speak of, which really helps separate Betsafe from many of its competitors that do have some sort of weekly or monthly restrictions on how you can pull out your winnings. In my experience, once you have verified your identity by supplying documents, you can expect to receive online e-wallet withdrawals in less than a day, sometimes in a matter of hours.
Customer support is available 24/7, and can be reached via email, telephone, and instant message. I was able to pull up the support staff within a few seconds, who were then able to answer questions regarding their rollover requirements on bonuses and how to access their live casino.
All play and communication at Betsafe Casino is encrypted through a SSL connection for your privacy and security. Betsafe is licensed and regulated by the Malta LGA and the UK Gambling Commission. It is also eCOGRA certified, meaning that the casino subjects its software to rigorous audits to ensure that its games and software are fair and secure.